Privacy Policy

Last updated October 16, 2026

This policy explains how Checkin Perks, a business based in Nevada (“CheckIn Perks,” “we”), handles information on checkinperks.com and in the CheckIn Perks loyalty service we provide to salons and other businesses.

Businesses and website visitors

• Reservation and demo requests: your name, business name, phone number, email (if given) and message, used to contact you about CheckIn Perks.
• Business accounts: the email and password (stored scrambled, never in plain text) of each owner login, your business details and settings, and billing records.
• Technical information: like most websites, our servers log basic information such as IP addresses and browser type to keep the service secure. We use cookies only to keep you signed in and to remember your kiosk tablets, not for advertising or tracking.

Clients who check in at a business

When a client checks in at a business that uses CheckIn Perks, we store their name, phone number, email (if given), visits, points, rewards, and whether and when they agreed to texts or opted out. We hold this information on behalf of that business: it is the business's client list, and only that business's account can see it. Each business also publishes its own privacy policy and SMS terms on its check-in screen.

Clients can ask the business, or us at [email protected], to see, correct or delete their information.

Text messages and mobile numbers

We do not sell, rent, or share mobile phone numbers or text messaging opt-in data and consent with any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Phone numbers are shared only with our text message provider, to deliver the texts. Clients receive texts only if they agreed at the check-in screen, and can opt out at any time by replying STOP, or reply HELP for help.

How we use information

• To run the loyalty program: check-ins, points, rewards, and the texts clients agreed to.
• To provide, support, secure and improve CheckIn Perks, and to bill businesses for it.
• To contact businesses about their account or a demo they requested.

We do not sell personal information, and we do not use clients' information for our own marketing.

Service providers

We share information only with providers that help us run CheckIn Perks, and only for that purpose:

• Telnyx, to send and receive text messages.
• Resend, to send emails such as monthly statements and alerts.
• Cloudflare, to deliver and protect the website.
• Google, to store our encrypted backups.
• A payment processor, to bill businesses.

We may also disclose information when the law requires it, or to protect the rights and safety of our users or others.

Security and storage

Information is stored in the United States, sent over encrypted connections, and backed up every night, with off-site backups encrypted. Access is limited to each business's own logins and to us for support. No system is perfectly secure, but we work to protect your information and will notify affected businesses as the law requires if a breach happens.

How long we keep it

We keep a business's information while its account is active. After a business cancels, we delete its account and client information after 30 days, and copies in our encrypted backups expire within 90 days. A business can delete individual clients at any time.

Children

CheckIn Perks is not directed to children under 13, and we do not knowingly collect their information.

Your choices and rights

You can ask to see, correct or delete your information by emailing [email protected]. Nevada residents may also ask us not to sell their personal information; we do not sell it. Clients can stop texts at any time by replying STOP.

Changes

If we change this policy, we will update the date at the top of this page, and email businesses about important changes. See also our Terms of Service.

Contact

Questions about privacy? Email [email protected].